Artismia may change these terms and conditions from time to time by updating this page. It is suggested that you check this page from time to time to ensure that you are aware of any changes. Your use of Artismia constitutes your consent to these terms and conditions.
Recently Updated (December, 26, 2013)
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to; when Users visit our site, place an order, fill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
ARTISMIA collects and uses Users personal information for the following purposes:
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Artismia 5126 Columbus Rd. Louisville, OH 44641
Recently Updated (December, 8, 2014)
All Items listed on the Online Store/Collectibles are sold on a "first come, first served basis."
To make a purchase, all you have to do is:
•USE THE ONLINE CART, or SEND US AN EMAIL: firstname.lastname@example.org
Information needed at time of contact:
• If you choose to call or send an email we will need,
• • The item number. Starts with Letters then a number. i.e. MF021 (MF = Mug Face)
• • A description of the item to assure we have the right one. Accuracy appreciated.
• • Method of payment. We accept most major credit cards, and PayPal.
We accept all Major Credit Cards, Etsy Direct Checkout and PayPal.
Payment is due at the time of purchase.
If you prefer you may call us at 330-455-5833 with questions or concerns.
Money orders are also accepted, however, items will be shipped "after the check clears."
Ohio residents will be charged sales tax at the current rate.
All items are sold on a "first come first served" basis.
Payments not received within 72 hours of placing the order voids the sale and the item will be re-listed.
Shipping policies below apply only after payment has cleared.
We ship by U.S.P.S. (United States Postal Service)
Rates are determined by weight of the final package shipped.
(Item description shows the weight of the item only . . . not the final shipping weight.)
The Online Shopping Cart will automatically calculate a flat shipping rate based on calculated USPS Priority mail shipping estimates.
We will do our best to ship (postmark) all packages within 1-3 business days of your cleared payment.
All Pottery/Ceramic items are ship INSURED with USPS Priority Mail. Items fifty US dollars or less are insured at no additional cost. Please refer to USPS insurance rates for further details on items above fifty US dollars. http://usps.com.
Transit times are provided by the carrier. Tracking information will be provided for all Priority Mail shipments prior to departure.
Depending on the item(s) being shipped, UPS or FedEx may be used.
If needed, please indicate your need for expedited shipping.
Please be sure the shipping address provided to us IS ACCURATE. We ARE NOT responsible for incorrect mailing addresses. You WILL NOT be refunded for your order if it does not arrive.
All Pottery/Ceramic items are bubble-wrapped and packed "Double-Boxed" with styrine peanuts in between the boxes to absorb shock. An additional $3.50 USD handling/materials fee is included in shipping estimate. For orders of 2 or more pottery/ceramic items an additional $1.00 fee is added for each additional item. We will not be held responsible for items damaged by the parcel service used. All insurance claims will be the responsibility of purchaser/buyer.
ORDER REQUESTS & ESTIMATES
Orders are fulfilled on a "First Come First Served" basis. Please allow up to 24 hours for Order Requests and Estimates to be processed. Order Resquest Acknowledgements and Estimates expire 72 hours from time of email posting. All estimates are subject to change.
We want you to be completely satisfied with your purchase. Please CONTACT us right away if you feel there is a problem. We will do our best to resolve the issue.
Only items that have not been used and are not damaged, are eligible for refund or exchange. Returns must be made within 7 days of receipt and may be subject to a restocking fee. Shipping costs are non-refundable and return shipping, plus shipping insurance is the responsibility of the buyer. A refund or exchange will only be issued upon the SAFE return of the items. Exchanged items are not eligible for free shipping.
Please NOTE all items sold in this shop are "ONE-OF-A-KIND" and in most cases NOT replaceable.
In the rare event that a pottery/ceramic item is broken during shipment, or does not arrive at the estimated transit time, it is the responsibility of the purchaser/buyer to take the necessary steps to inform the parcel service of the insurance claim. While most items sold in this shop are irreplaceable, some can be easily replaced. In such an event, please contact us immediately so we can resolve the issue. Upon receiving the shipment please open and inspect your item(s) be sure to document any damage and take accurate photos for your correspondence with the Parcel Service.
Custom orders are not returnable.
By ordering from our online store you acknowledge and agree to above terms. Please note these terms are subject to change from time to time at any given notice, by updating this page. It is suggested that you check this page from time to time to ensure that you are aware of any changes. Your use of Artismia.com constitutes your consent to these terms and conditions.